Since we’re launching with a lean MVP, we need to prioritize only the most critical features that enable the ride-hailing experience while keeping development costs low.

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We'll use the MoSCoW (Must-Have, Should-Have, Could-Have, Won’t-Have) method to categorize features.

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MUST-HAVE (Essential for MVP Launch – First Development Priority): These features are non-negotiable as they form the core functionality of the ride-hailing app.

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• User Registration & Authentication

  • OTP-based sign-up & login (phone number verification). 

  • Profile setup for riders & drivers.

  • Driver document upload & admin approval.

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• Ride Booking & Matching

  • Enter pickup & drop-off location (Google Maps integration). 

  • Fare estimation & ride request confirmation.

  •  Driver matching algorithm (nearest driver assignment).

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• Ride Execution

  • Driver navigation to pickup point (Google Maps).

  • Ride status updates (Start Ride, End Ride).

  • Live tracking of driver for the rider.

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• Payments & Earnings

  •  Cash & UPI payment processing.

  •  Ride fare calculation upon trip completion.

  •  Driver earnings tracking dashboard.

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• Ratings & Feedback

  • Optional feedback text box for complaints or praise.

  • Basic 5-star rating system for drivers & riders.

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• Admin Panel (Basic for MVP)

  •  Driver verification & approval.

  •  Ride monitoring (ongoing & past rides).

  •  Manual dispute resolution & complaint handling.

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SHOULD-HAVE (Important but Not Critical for MVP Launch – Phase 2 Development). These features enhance usability but can wait until post-launch updates once we validate demand.

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• User Experience Improvements

  • Save favorite locations (e.g., Home, Work). 

  • Ride scheduling (book rides in advance). Basic ride history for riders & drivers.

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• Driver & Earnings Enhancements

  • Instant payouts for drivers via UPI.

  • Driver heatmap (shows high-demand areas).

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• Support Features

  • Emergency button (SOS for riders & drivers).

  • Chat/call feature between rider & driver.

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COULD-HAVE (Optional, Adds Value but Not Necessary for MVP). These features improve engagement but are not needed in the early MVP.

• Promo codes & referral discounts.

  • Wallet system (prepaid balance for rides).

  • Multiple payment options (credit/debit cards).

  • AI-based smart pricing (surge pricing).

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WON’T-HAVE (Not Needed for MVP, Consider for Later Phases). These features require advanced technology & heavy investment, so we can delay them until scaling up.

• Premium ride categories (luxury, rentals, bike taxis).

  • AI-based driver allocation & predictive demand.

  • Multilingual voice assistance.

  • Subscription-based ride passes.

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Final Development Plan – What We Build First

• Phase 1 (MVP Launch – 3-6 Months)

  • OTP login, ride booking, driver matching, navigation, payments (cash/UPI), ratings, admin dashboard.​

• Phase 2 (Post-Launch – 6-12 Months)

  • Ride history, scheduled rides, chat support, instant driver payouts.

•  Phase 3 (Scaling – 12+ Months)

  • Promo codes, referral programs, premium rides, AI-based pricing.